All of our products are handcrafted and made upon order, which means that we cannot accept returns or provide refunds for any products that have been purchased from our website.

We take great care in crafting each and every product, and we stand behind the quality of our workmanship. If you receive a product that is damaged or defective, please contact us immediately and we will work with you to resolve the issue.

Please note that due to the nature of our handcrafted products, there may be slight variations in colour, texture, or finish. These variations are a natural part of the handcrafted process and should not be considered defects.

If you have any questions about our products or the ordering process, please contact us prior to placing your order.

Thank you for your understanding.